Licensees Hub
(Mandatory response) Yes / No / I don’t know (Mandatory response)Yes / No / I don’t know / Not applicable (Optional response)Open text box (Mandatory response)Yes / No / I don’t know
- Where a casino has two premises licences, an operator is able to site 40 gaming machines in the same building; and where an operator has three licences, 60 gaming machines.
- What measures, if any, do you think venues should adopt to ensure that no under-18s play on ‘cash-out’ Category D slot-style machines if the age limit is introduced?
- The period of time within which representations must be made will be prescribed in regulations.
- It means the site is not licensed to offer gambling in Great Britain, so UK safer-gambling rules, GamStop and the UK complaints route do not apply to it.
- The Licence conditions and codes of practice set out the requirements all licensees must meet in order to hold a Gambling Commission licence.
Here, you’ll find the key criteria you should look for in a casino site, along with some expert suggestions. Still, you may find some no-deposit bonuses if you search a large number of casino sites. You’ll also find daily and monthly cashback offers depending on which casino platform you join.On many platforms, your weekly cashback percentage depends on your loyalty tier. Most operators offer cashbacks on a weekly basis, so you get back a portion of your lost wagers during the week.
We propose that Category D machines are not required to display safer gambling messaging beyond the current requirements placed on these machines. The government proposes that the existing safer gambling messaging is used on machines that accept cashless payments. As outlined above, we think the player protection measures that these machines will be required to implement will be adequate to mitigate against the risk of gambling-related harm, considering the lower maximum stakes that they are subject to. Some industry responses also argued that members of staff in casinos already monitor players and interact where appropriate. Operators who run betting shops, where staff alerts are already available, agreed that machines accepting cashless payments should also be required to have this feature. In line with their responses to other questions, the pub sector did not want these limits to apply to Category D crane grab machines.
The Commission works alongside local licensing authorities, which are responsible for issuing premises licences for land-based gambling venues. Established under the Gambling Act 2005, the Commission oversees all commercial gambling in Great Britain — from high-street betting shops and land-based casinos to online slots, poker rooms, and sports betting exchanges. You can apply to us for a licence to provide casino games in a premises (non-remote) or online (remote). It requires remote gambling operators selling into the British market, whether based here or abroad, to hold a Commission licence to enable them to transact with British consumers. The legislative changes also introduced changes to gaming machine entitlements for converted casino premises. For casinos which exercise the extended entitlement and other larger converted casino premises, a new mandatory condition in paragraph 4 of Part 5 of Schedule 1 to the 2007 Regulations requires that the floor area of the gambling area is less than 1,500m².
Please seek professional help if you or someone you know is exhibiting problem gambling signs. We are dedicated to promoting responsible gambling and raising awareness about the possible dangers of gambling addiction. Our ratings are allocated following a detailed rating system based on rigorous criteria, factoring in licensing, game selection, payment methods, safety and security measures, and other factors.
Operators with a gambling license are required to display the UKGC badge or their license number, often alongside a link to the UKGC official register. Spelinspektionen also manages Sweden’s national self-exclusion system, Spelpaus, and monitors advertising standards to ensure gambling is not promoted to vulnerable audiences. It was established to ensure the safety, legality, and transparency of the Swedish gambling market. The Swedish Gambling Authority, or Spelinspektionen, is the government body responsible for regulating and supervising all gambling activities in Sweden. The CGA now enforces higher standards, including requirements for local presence, responsible gambling measures, and financial stability. However, many international operators apply for one as it serves as additional proof of their trustworthiness.
The Gambling Commission, however, has pointed to concerns that the industry is intentionally subverting the 80/20 rule for machine games and expressed doubt as to whether some machines represent a genuine commercial offer to customers. The Gambling Commission will also consult on appropriate player protections that should be required on these machines. In addition, we noted that some player safety improvements have been made to modern Category B3 machines which cannot easily be replicated on older machines, and that customers can and do play at lower stakes than the maximum on Category B3 machines. The white paper set out a detailed rationale for the need to reform the current 80/20 rule governing gaming machine allowances in AGCs and bingo halls. As a result, these venues will be entitled to choose between adopting any revised entitlement set down in legislation following this consultation or retaining the four Category B machine allowance for AGC premises and eight Category B machine allowance for bingo premises.
Figure 1: Current rules on casinos for maximum number of Category B machines and the machine to table ratio
As some of the differences between 1968 Act and Small 2005 Act casinos are brought in line, operating and premises licence fees and mandatory licence conditions should be harmonised accordingly. We would like to make the process for taking up the entitlement of additional machines as simple as possible for both operators and licensing authorities. Anecdotal evidence shows that only three of the 2005 Act casinos offer betting, representing about 0.2% of the total GGY for each of those casino premises. There has been no evidence that permitting betting in 2005 Act casinos resulted in increased harm, and the Gambling Commission’s view is that permitting sports betting in 1968 Act casinos is unlikely to have any particular impact on the Act’s licensing objectives. There are likely to be indirect costs in the form of displacement from online sports betting as those in casinos who would otherwise have bet on sports using mobile devices may be more inclined to do so using casino services. 1968 Act casinos to be subject to a limit on the number of self-service betting terminals depending on their total gambling space.
The government intends for operating and premises licence fees to be harmonised between 1968 Act casinos and Small 2005 Act casinos. This will help ensure that operators are operating within the regulations and enable licensing authorities to undertake appropriate licence checks. Currently, 1968 Act casinos are not required to have a table gaming area so the premises plan will need to be updated accordingly. It will not be possible for a licensee to rely on an ancillary remote betting licence, even where the SSBT offer is alongside a non-remote offer as the ancillary licence is bound to a betting premises licence.
Information you’ll need for your application
If a non-gambling area is to become used for gambling, then that change would require a premises licence variation. The Gambling Act 2005 (Premises Licences and Provisional Statements) Regulations 2007 (opens in new tab) requires applications for a premises licence to include a scale plan, which shows the gambling and non-gambling areas. For other scenarios, and in deciding whether an application to vary a premises licence is necessary, licence holders and licensing authorities should have regard to the following.
The minimum table gaming area for Small 2005 Act casinos, which is currently 500sqm, will be reduced to 250sqm to align the minimum space requirements for these different regimes. Allowing 1968 casinos to increase their machine offering above their current allowance of 20 could result in greater customer willingness to take breaks, which will likely increase reflection and reduce risk. This includes many casinos monitoring customer expenditure across all gaming products, enhanced due diligence measures with trigger values for spend and loss applied to customers and algorithmic systems that use predictive models to identify customers at risk. We also intend to permit a smaller increase in machines for venues that do not meet these size requirements, proportionate to overall size and non-gambling area. The white paper set out the government’s intention to bring the two regimes closer together, with similar requirements on machine numbers proportionate to size, non-gambling area and gaming tables. In practice, operators elect to site Category B machines and typically have an offering of 20 Category B1 machines.
In arcade premises, 2.3% of Category B gaming machine sessions result in losses of £200 or more, compared to 2% of combined Category C, Category D and mixed sessions. In bingo premises, 1.6% of Category B gaming machine sessions result in losses of £200 or more, compared to 0.7% of combined Category C, Category D and mixed sessions. Responses from both the arcade and bingo sector show that Category B machines generate higher GGY on average than Category C and D machines, though responses indicated that the levels of GGY were higher in the arcade sector. This was consistent across bingo club operators, arcade operators and gaming machine manufacturers.
Another large arcade operator estimated that a B3 cabinet gaming machine generates c.£600 per week, per machine. Evidence provided by arcade operators and the industry trade body Bacta suggested that this option would likely have a small but negative impact on GGY for many operators. The vast majority of responses came from industry representatives and local authorities, however, we also received a small number of responses from academics and individuals with lived experience of gambling-related harm. The evidence generated was diverse and was indicative of the varied positions of stakeholders, primarily arcade and bingo operators and licensing authorities.
Moreover, the current framework does not solve the issue that unless customers actively plan to bring cash to a pub for use on a gaming machine, then they are unlikely to use one. The societal shift towards cashless payments threatens the future of gaming machine GGY. They also noted the cost of refloating machines, which has become more challenging for pubs where cash payments are not taken over the bar.
The government proposes that account verification should be required on each transaction, in line with the majority of responses to these questions. A response from an advocacy organisation opposed the introduction of direct debit card payments on the basis that there is evidence that cashless payments result in increased and unplanned spending when compared to cash. One betting shop operator was concerned that allowing direct debit card payments would minimise the interactions a customer has with betting shop staff as their current customer journey requires a certain level of interaction with a staff member. They stated that it would be an unnecessary and disproportionate burden for a low stake and low prize machine. Over 70% of responses also agreed that card account verification should be required on each transaction. The Commission will consult further on minimum transaction times, limit setting functionality, staff alerts, safer gambling messaging and the display of session time and net position.
Up to 20 percent of total gaming machines can be Category B. This rule mandates that at least 80 percent of all gaming machines in Adult Gaming Centres (AGCs) and bingo halls must be Category C and D. As above, 1968 Act casinos will retain the option of continuing to operate under the existing regime should they not wish to increase their machine allocations.
Currently, no more than 20% of the total number of gaming machines on these premises can be Category B; the remaining machines must be of a lower category (i.e. C or D). Furthermore, we do not consider that providing software to customers in licensed casino premises, which the customers download onto their own devices to participate in remote gambling, falls within the scope of the casino ancillary licence provided for by the Fees Regulations. In order for converted casino operators non gamstop casino to take advantage of the new entitlements for gaming machines, the casino must contain a table gaming area.
It is intended as an informational reference for operators, compliance professionals, and researchers. This guide covers the legal framework, licence types, application process, fees, ongoing compliance obligations, and the significant regulatory reforms that have reshaped the UK market between 2023 and 2026. With 2,662 active operator records tracked in the Gambling License Register, the UK represents the largest single jurisdiction in this database by licence count. The United Kingdom Gambling Commission (UKGC) is widely regarded as one of the most rigorous gambling regulators in the world. You can now view the full LCCP online, search, save, or print it off. The Licence conditions and codes of practice set out the requirements all licensees must meet in order to hold a Gambling Commission licence.
Sixty-seven per cent of respondents to this chapter of the consultation stated that ‘cash-out’ Category D slot-style machines should be required to move to an age-restricted area. The government’s position is to proceed with the introduction of an age limit on ‘cash-out’ Category D slot-style machines. The vast majority of respondents (96%) stated that the government should introduce an age limit on ‘cash-out’ Category D slot-style machines of 18 and over. This chapter of the consultation received 46 responses, mainly from licensing authorities and industry. The consultation asked the following questions on ‘cash-out’ Category D slot-style machines. However, we will not mandate that these machines be moved into age-restricted areas as we do not believe that it is proportionate, considering the lower risk posed by these types of machines.
As such, any change in the composition of gaming machines which results in a higher share of Category B machines will represent an uplift in GGY for operators. While we have no direct evidence on the rate of gambling harm for those participating on gaming machines in bingo and arcade venues specifically, we can use net expenditure and session length data to consider the possible risks of gambling harm. The rationale for considering this option is primarily to ensure that a truly balanced offer of gaming machines is available to customers following the loosening of restrictions from 80/20. We propose that an operator must notify the licensing authority of their intention to increase their number of gaming machines.
Some respondents stated that any transaction time should at least ensure a break from the machine that is equivalent to the time it takes to access additional funds from an ATM. Our aim throughout the development of this policy has been to replicate the experience of playing on a machine with cash and the deposit and committed payment limits play an important role in the current customer journey. The government will ensure that these regulations will apply to direct debit card payments when amending the secondary legislation. There was not a uniform view on what an alternative deposit limit should be, with responses ranging from £50 to £500.
Anecdotal evidence suggests that for some individuals the option of attending physical bingo premises delivers substantial social benefits which would be lost if the sector is not supported. A healthier land-based gambling sector, able to compete on a more even basis with similar online gambling opportunities, is likely to support local employment opportunities, regeneration effects and contribute to business rates. We will use the responses to this consultation as well as wider engagement with the sector to gather data to estimate the likely change in machine configuration in bingo and arcade venues.
This consultation relates to land-based gambling provided to customers in Great Britain, by operators who are consequently required to hold the appropriate licence from the Gambling Commission. The government is considering raising maximum licence fees for gambling premises. If you are a local authority/ licensing board, how many premises licence applications did you receive in the 22/23 financial year? We expect that wider benefits will arise from the increase in oversight and enforcement activity by licensing authorities of gambling premises in their area and are seeking further information to better understand these benefits. The primary cost of this measure is the additional costs incurred by gambling operators resulting from the increased licensing fees.